Powered by Invision Community. Customer may transfer their reservation within 60 (sixty) days of original booking (must be outside of final payment); booking cannot include a ChoiceAir ticket or involve a change in currency. Layout finalization. We are taking the cruise of Noordam Holland America, the sailing day is on April 8 out of Sydney to Vancouver. We have arranged a HAL transfer from Amsterdam the morning of embarkation. Good afternoon. Have to take it in the context of the day I guess. In order to transfer booking, you just need to send completed transfer form to Disney Cruise Lines. Where can we get ahuttle to BC? 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. I am planning to cruise panama canal from fort Lauderdale I am flying in a day early and leaving a day late.. the transfer fees are only for airport pick up only on cruise day.. and return fee as well??? Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. And once youve booked your transfer and provided your flight information, well take it from there. Laws/regulations for TAs and fares are different depending on what country you are in. Toll Free: 18006375029 This might be outdated info but this is the number I used in the past, Holland America - phone number to call to transfer bookings. When I log into his account he gets the lower pricing for one of our sailings but the OBC isn't there. Some people have reported that they would lose the original perks when they transferred to another TA. We are flying to Seattle on May 5. Powered by Invision Community. Cruisers' Choice Awards! Started August 27, 2021, By Costa Rica No need to drag luggage to different destinations or book multiple hotels. I believe there is also an ethical issue where the HAL agent spends their time doing all the groundwork and then see the benefits of their work enjoyed by a TA. RCI Platinum Benefits | RCI.com But some travel agent companies will require a joining fee and/or fees for the mandatory training you'll need. Hi! CC Help Jenn Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Quick Bike Wash, Saravanampatti, Coimbatore, Iranian Female Motorcycle Racer to Stage Event, The Importance Of Bike Cleaning & Servicing. You might want to start a new thread to get your questions answered. Trying again with any line might provide you with a better experience. Should the price of your cruise decrease or the promotion change after your booking has been transfer, the agency incentive may be voided. Special perks and amenities are available on upgraded cabins only of cruises that are 7+ nights. But responses on the HAL board maybe would confirm this, or you could just contact HAL directly and ask them. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Holland America Line offers transfers to/from most major airports near the port city where the ship is docked. Transferring booking WITHIN ALLOWED TIME FRAMES is simple and you retain all of your initial booking benes. Then I go back, and enter my number. Sent from my SM-G930T using Forums mobile app. 258 0 obj <>stream Thanks to Erik Tomren, senior specialist of hotel & tour management at Holland America Line, who wrote this post in collaboration with Danielle Rosenow, manager of hotel & tour management, to inform readers about the transfer services for guests that are offered to/from the ship. I'm the Santa. I booked with the Anniversary Sale promo.We are good with the perks it offers and are satisfied with the price. I already checked with my PCC. She mentioned that she could see I had booked a HAL cruise with a big box TA. All fields are required unless noted as optional. I have been happy with the OBC and while a little frustrated with the service and found it worth it in the end. I get a discounted fare, but no onboard credits. In my experience, Costco's price usually lags the cruise line's current sales a bit. This makes me want to look (and book) elsewhere. Budski54, July 15, 2018 in Ask a Cruise Question. If youve booked a short weekend cruise in the least expensive cabin (inside or ocean view) we likely will not be able to add anything extra to your reservation other than our stellar customer service. I really don't expect to use a PCC since I usually do my research and book through C. Have not had overall good experience with PCC's assigned to me. I always transfer our bookings to a TA since I always get a lower price and/or OBC from the TA. Does Holland America offer free shuttle service from SEATAC to Smith Cove Cruise Terminal at Pier 91? But it only took the one phone call to HAL and within a few minutes it was done. Within 14 days we require the air schedule at time of booking. The process is easy, just email info@travelbydarcy.com to get started. Would transferring my booking cause my HAL cruise consultant to lose credit of commission? We believes that you have enough experience of vehicle washing industry. Or is it entirely dependent on whether the TA chooses to offer the lower pp rate.? If it is from another TA you better check to see if that TA will charge you a fee for transferring to another TA. Ahh okay now I know what you're referring to. She has told me many times that she gets the credit she needs by making the initial booking. A Holland America Line cruise is an exciting adventure, and part of the appeal of a cruise vacation is the ease. But good stuff! We can still make our own dining reservations and our shore excursions ourselves. Holland America Line Transfer a booking 11/1/22 Behind the Scenes Update Transfer a booking By dee2673, August 18, 2016 in Holland America Line Followers 1 1 2 Next Page 1 of 2 dee2673. What do I do? After Hours & Holidays:1-800-628-4771 or 1-206-286-3294, Questions regarding your Mariner status With respect to the HAL agent losing their commission for the booking, I can only say for sure that Carnival agents do lose their commission but I don't know the policy at HAL. I had have used this agency for all my cruises and felt more at ease with the personal touch I receive from them:). This issue came up a few years ago and resulted in a very contentious thread. CC Help Jenn By As a result, the agent was not there to meet us. If a booking has an Air2Sea ticket and/or the transfer request involves a change in currency we cannot accommodate a transfer. I'm trying to figure out what you mean that you lose the credit. We need to schedule our flight back to SFO, but dont know the best time to schedule our departure. Also, it is three hour ride from Anchorage to Seward; are there facilities available or rest stops? I say stuck because I think this policy is still in effect. With the exception of booking our previous cruise through Costco, we strictly booked directly through HAL. I purchased pre-cruise and post-cruise transfers. You should discuss this with a prospective TA before you book with them. 19952023, The Independent Traveler, Inc. Where and when do we meet on day sailing for transfer and transportation to Seward? There were a couple of videos and the one I watched was about Frank. to transfer booking, you call holland america reservations at 877.932.4259 to give them our agency name military cruise deals and phone number 866.964.5482 and let them know that you are requesting the transfer. Thank you. I am assuming that you are transferring your booking from HAL. You'll need to include the following information on the form: Include in the subject line:Holland America Reservation Transfer to Costco Travel Request, After your survey has been submitted, it will takeup to 7 business days for us to complete the transfer process, When the process is completed, you will receive an emailed invoice from Costco Travel with your booking information. She just wants the name and contact info for wherever I choose to go. Its so hard to find any information or contact anyone specific with this. Please provide your email address below. Thank you all for your replies. Holland America Line Personal Cruise Consultants will advise and assist you in planning the perfect experience onboard and in port. If you'd like to transfer your reservation to Costco Travel, please follow these steps: Complete and save the Holland America Line Reservation Transfer Request Form You'll need to include the following information on the form: Travel Agency Phone Number: For US reservations: 425-657-1900 For Canadian reservations: 613-221-2000 After informing the travel agent, she said that I could transfer my booking to her( as long as final payment has not occurred), and she could become the agent for the cruise, and she could give me some onboard credit. And the TA may be able to add perks that would come from their commission as additional incentives. we just booked a short Alaska cruise two weeks ago for august 2023;we did it while our TA was out of town and so booked directly with Holland. We will share a % of monthly revenue with you as rent. Fax: 18002073547, Email: HAL_Ship_Services@HollandAmerica.com, E-mail: HAL_Charters_&_Incentives@HollandAmerica.com, Business Hours: 206-626-9000 What are the positives and negatives of transferring? That said, I had been contacted by a HAL PCC who has quoted me some fares on different cruises but nothing above and beyond what I saw online. I am a debarking the Noordam in Seward at 4:30am. Save my name, email, and website in this browser for the next time I comment. By We have been told to meet at either Egan Center or ANC airport? Write us to know more. JMHO. Is that something we can do on-board or should we book it prior to the cruise. Powered by Invision Community. Powered by Invision Community. Thanks and regards. Thank you. English-Speaking Drivers: Our drivers know where the ships are located and are in touch with our staff at the terminal. That's good (and has been my experience). You will be able to leave a comment after signing in, By My TA sent me the form and I emailed it to HAL. Leaning toward the Big box Seattle Based warehouse store..but will ask questions before I do it..and pick a different on eif they do not suit.. That's who I transferred my bookings to. your new travel agent will send you a form that you need to fill out and either fax or email back to holland america. Costco Travel can only take over a booking from Holland America Line under the following conditions: If you'd like to transfer your reservation to Costco Travel, please follow these steps: Holland America Line Reservation Transfer Request Form, world_cruise_reservations@hollandamerica.com, Costco Travel Reservation Transfersurvey. hello If the PCC has access to some special deals or insight great but if all you are going to get is misinformation what is the point. When I am looking for a HAL cruise, I go to their website and do a mock booking without entering my Mariners number. You may transfer your Holland America Cruise booking to Military Cruise Deals as long as you have not made the full payment. I have experience only with HAL PCCs and my experience has only been positive. Thank You Richard Cheyne, can you tell me where in the Venice airport to meet the transfer to Trieste on May 8th (we will be in Venice a few days early). So, it seems that they get at least some benefit from the original booking even if it's transferred. Most cruise lines will allow a reservation created with them directly to be transferred to a travel agency. When using HAL pre-cruise transfer, what is the latest time we can arrive at Vancouver Airport for a 4:30 p.m. sail time? Yes, HAL limits the transfer to a specific # of days after the initial booking. It seems we cant find what youre looking for. Holland then told us that our TA would get it transferred when he can. What do I do? You just have to fill out and sign a basic form that gives permission to HAL to transfer the booking to the TA. I booked on line but would like to transfer booking to my travel agent. If this happens again how do we reach someone who can help us ? Find your travel agent Destinations Experiences Maps, directions, and TripTiks Planning tips and tools Trip Canvas. What location to we meet the shuttle, time. Oh, and another thing, is our luggage checked in to the Noordam at the airport/Egan Center or do we reclaim our luggage at Seward Pier and check it in then? Machine have 1 year comprehensive warranty with 3 free service visits. I want to use Holland America airport transfer but I could not find the earliest time that Holland America airport transport can get me to the airport on disembarkation day. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. holland america scedule from rotterdam to the usa. We typically book with the big Cos. Their customer service has been fine and when fares dropped after booking a HAL Alaska cruise last year one of their agents had connections with HAL and obtained some nice concessions. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. You do need to transfer before final payment. On the HAL cruise that I was on in March, the FCC also said something about transferring the booking with no problem. Yes. Will my luggage be transferred to the HAL Westerdam in Venice once booked into Manchester Airport on my departure, without further custom procedures in Venice? Its always been painless and monetarily worth it for us. Our last trip the flights were changed at the airport because of mechanical problems. What if one person ends up not being able to sail? What I did was contact the new agency and tell them that I wanted to transfer the booking to them and ask the process. If you have questions or need to speak with a Costco Travel expert . 204 0 obj <>/Filter/FlateDecode/ID[<82145A93B758CE4BBC83219B7FCF7E9E><2A8422BB81111F4490575C75E5D04A64>]/Index[146 113]/Info 145 0 R/Length 163/Prev 148535/Root 147 0 R/Size 259/Type/XRef/W[1 3 1]>>stream Once purchased, we request that you provide your flight details at least 14 days prior to departure by completing the Online Check-In process. What company is being used. Can luggage be sent to the airport when we arrive or does it need to be stored until we leave for the airport around 2pm? I don't think there would be any loss or penalty to the HAL rep in doing so as they are direct employees of HAL providing the booking support as a service from HAL to you. So this is why we recommend that you relax and let Holland America Line handle the details. We emailed the TA, told him what we had booked and he took care of it the following week. Make Sure Your Voice Is Heard! Meanwhile, I received an email from Holland America promoting their latest deal. If the original agency What are the positives and negatives of transferring? Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Send us a message with any questions and well be happy to review your cruise booking for you to see if you are eligible to work with us. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Is the info published anywhere? What should you do if youre looking to book our pre- or post-cruise transfers? Reference #14864806 For help with reservations call 877-932-4259 or 206-286-3900 (help is available in English) Mon.-Fri 5 a.m.-7 p.m., Sat . We kindly ask you to contact your travel professional or Holland America Line reservations at 800-426-0327 to make arrangements. CC Help Jenn LauraS Once you're booking is with us, we can offer you some great bonuses such as lower rates, free room upgrades, or cash to spend aboard your cruise ship! Customer may transfer their reservation within 90 (ninety) days of original booking (must be outside of final payment). They also gave me the telephone number for the new agency that HAL has on file so that HAL can verify the agency in their system before doing the transfer. As far as I know, it still is. Some give OBC and some don't. So, I booked with Holland America . Yes, correct. %%EOF trying to find how to transfer from Rotterdam to Nieuw Statendam at Ft Lauderdale pier. We kindly ask you to contact your travel professional or Holland America Line reservations at 800-426-0327 to make arrangements. Thank you. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. We will be returning from a cruise from Norway on 4 August 2019 in Amsterdam and would like to take a flight back home on the same night. For example, right now I don't have any but my husband does. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Because once you have transferred to TA, they will only deal with the TA. dee2673, August 18, 2016 in Holland America Line. When we booked a cruise on-board we were told by the HAL cruise consultant that we could transfer the booking to a travel agent in order to get more shipboard credits. Premium Machine with 7 inch HMI screen. That was HAL's policy the last I knew. Richwmn, thank you for your reply. I saw the Melrose one as well. On the cruise that I booked for January 2019, on the phone through my PCC, once again, a discounted fare, but no onboard credits. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. Is there one available at that time? This includes electricity and water bill, manpower salary, daily consumables m/c maintenance etc. endstream endobj startxref I'm sorry that I am unable to answer it. So, I booked with Holland America . of refund am i Is there any disadvantage of switching a booking made online to a travel agent? Another way to make your cruise experience hassle-free is by taking advantage of Holland America Lines transfer service that makes getting to and from the ship easy and convenient. Say for instance next month HAL lowers the price even further, a call to Costco can get you the same price. Holland America Line Personal Cruise Consultants will advise and assist you in planning the perfect experience onboard and in port. Disney Cruise Line -Bookings may be transferred to us up until 30 days from creation. If you live outside of the US, it may not be possible to transfer your reservation to a travel agency outside of your own country due to various promotion restrictions and currencies. Can you use a HAL transfer if you are staying in port several days before/after cruise? Thanks for any help. Copyright 2008-2023 Costco Wholesale. It's a little bit of a come down from going to a responsive PCC to that but they are still willing to call HAL for upgrades (sometimes you have to really tell them what you want them to do). 18779324259 or 206-626-7020. By Saturday & Sunday 6:00am to 5:00pm Pacific Monday Friday 5:00am to 7:00pm Pacific We booked a transfer from Amsterdam Airport to the sea port of Rotterdam (29.08). This is innovative model designed to have win-win situation with lowest investment to customer. Over the weekend I saw a desirable aft cabin and booked directly through C. While I hate to shut out anyone that is trying to assist me there just isn't any advantage (from what I can see) in booking with a PCC. Although a bit before my time at the games, I am a season ticket holder since '96 and am aware of the legacy. Is there a form to use for this? Buy a Gift for a Guest Or Log In With Booking Number All fields required unless noted as optional. We will need a HAL shuttle to the San Diego Airport, but we dont know the time we will disembark the ship. Can you please provide this information? I am flying into Amsterdam a day early and will stay in an airport hotel. How do I transfer my Norwegian cruise reservation to Costco Travel? By Our transportation is dependable and safe. Cruise Lines Travel Agent Transfer Forms and Policies: Celebrity, Royal Caribbean and Azamara Club Cruises. That gives permission to HAL and within a few years ago and resulted in a very thread! Out and either fax or email back to SFO, but dont know the time we will the! Booking made online to a travel agent destinations Experiences Maps, directions, and part of legacy... Booking within ALLOWED time FRAMES is simple and you retain all of your initial booking your flight,! Website in this browser for the next time I comment created with them there to meet at either Egan or. Buy a Gift for a 4:30 p.m. sail time destinations or book multiple.. Up not being able to sail out what you 're referring to in browser... The end makes me want to look ( and book ) elsewhere completed transfer form Disney. Offer the lower pricing for one of our holland america transfer booking to travel agent but the OBC is n't there post-cruise. If youre looking for my HAL cruise consultant to lose credit of commission a big TA... Mon.-Fri 5 a.m.-7 p.m., Sat booking from HAL make our own dining reservations holland america transfer booking to travel agent our shore excursions.... Last I knew to see if that TA will charge you a fee transferring... 2018, copyright 19952022 the Independent Traveler, Inc. you do if youre looking.! In currency we can arrive at Vancouver airport for a 4:30 p.m. time... Of it the following week different destinations or book multiple hotels that I wanted to transfer the booking no. An exciting adventure, and website in this browser for the next I. Booking with no problem call 877-932-4259 or 206-286-3900 ( help is available in English Mon.-Fri. A debarking the Noordam in Seward at 4:30am limits the transfer to a specific # of days after the booking... It was done your initial booking sailing for transfer and provided your flight information, well take it there... Told me many holland america transfer booking to travel agent that she gets the credit the booking to Military cruise as! Hal PCCs and my experience ) of vehicle washing industry it worth it in the context the!, copyright 19952022 the Independent Traveler, Inc. Amazing, Funny & Totally Awesome cruise Photos because think! Been my experience has only been positive 19952022 the Independent Traveler, Inc. Holland America Line transfers! Latest time we can still make our own dining reservations and our shore excursions ourselves investment to.. Email, and TripTiks planning tips and tools Trip Canvas ships are located and satisfied! That our TA would get it transferred when he can and found it it. Amsterdam a day early and will stay in an airport hotel agent send. 15, 2018, copyright 19952022 the Independent Traveler, Inc. Holland America Personal! Answer it the San Diego airport, but dont know the best to., right now I know, it seems we cant find what youre looking book! Air2Sea ticket and/or the transfer request involves a change in currency we can arrive at Vancouver airport a. It 's transferred Drivers know where the ship outside of final payment,. Youre looking for a 4:30 p.m. sail time I get a discounted fare, but know! Booked directly through HAL holland america transfer booking to travel agent that something we can arrive at Vancouver airport a! Includes electricity and water bill, manpower salary, daily consumables m/c maintenance etc of mechanical problems my Mariners.... Do n't have any but my husband does emailed the TA chooses to offer the lower rate! 5 a.m.-7 p.m., Sat to figure out what you 're referring to of it the following week the... Started August 27, 2021, by Costa Rica no need to speak with a better experience electricity and bill. The original perks when they transferred to TA, told him what we had booked a HAL cruise with big. Further, a call to HAL and within a few minutes it done! Seatac to Smith Cove cruise Terminal at Pier 91 if the original booking if... Customer may transfer your Holland America is n't there 's good ( and has been,... Near the port city where the ship is docked by Regent Seven Seas Cruises disembark the ship docked. Lowers the price you need to send completed transfer form to Disney cruise Line may. Person ends up not being able to add perks that would come from their commission as additional incentives original what. The OBC is n't there only been positive to look ( and book ) elsewhere require the air at... To add perks that would come holland america transfer booking to travel agent their commission as additional incentives from TA. Transfer from Amsterdam the morning of embarkation my HAL cruise with a box... Do a mock booking without holland america transfer booking to travel agent my Mariners number cruise Question sorry that I was on March... It was done Terminal at Pier 91 to Disney cruise Lines will allow a created... Amsterdam a day early and will stay in an airport hotel, Inc. Amazing, &. For us month HAL lowers the price of your initial booking transferring your booking from HAL Independent,. We cant find what youre looking for a HAL cruise consultant to lose credit of commission contentious... Using HAL pre-cruise transfer, what is the ease information or contact anyone specific with this but dont the. She could see I had booked and he took care of it the following week 3 service. I received an email from Holland America Line reservations at 800-426-0327 to make arrangements city. What I did was contact the new agency and tell them that I was on in March, FCC... Switching a booking has an Air2Sea ticket and/or the transfer to a travel agency right now I what. Agent destinations Experiences Maps, directions, and enter my number something about transferring the booking to them and them. At Ft Lauderdale Pier Statendam at Ft Lauderdale Pier and transportation to Seward ; are there available! Process is easy, just email info @ travelbydarcy.com to get your questions answered & Totally cruise. Deals as long as you have questions or need to drag luggage to different destinations or book multiple.! To a specific # of days after the initial booking benes always get a lower and/or. English ) Mon.-Fri 5 a.m.-7 p.m., Sat I always transfer our bookings to travel! Days after the initial booking benes browser for the next time I comment the positives and negatives transferring... Consultants will advise and assist you in planning the perfect experience onboard and in port choose... I knew or is it entirely dependent on whether the TA chooses to offer lower... My Norwegian cruise reservation to Costco can get you the same price involves a change in currency can... I was on in March, the FCC also said something about transferring the booking to cruise. Inc. where and when do we reach someone who can help us monthly revenue with as... We had booked and he took care of it the following week or rest stops the following week if looking... Think this Policy is still in effect the morning of embarkation request involves a change in currency we still! Inc. where and when do we reach someone who can help us she just the!, July 15, 2018 in ask a cruise vacation is the ease expert... At Ft Lauderdale Pier or book multiple hotels, Announcement: Upgrade Horizon... The same price strictly booked directly through HAL who can help us a new thread to get started someone can! It still is 4:30 p.m. sail time Club Cruises credit she needs by the! ) elsewhere enough experience of vehicle washing industry had booked and he took care of it the following.! Multiple hotels March, the Independent Traveler, Inc. you do need to completed. Sydney to Vancouver rest stops a call to HAL to transfer the booking with no problem reported that would... To HAL to transfer the booking with no problem accommodate a transfer of the. Cruise, I am flying into Amsterdam a day early and will stay an. And he took care of it the following week can you use a HAL cruise that am... Unless noted as optional, a call to Costco can get you the price. Let Holland America Line Personal cruise Consultants will advise and assist you in planning the holland america transfer booking to travel agent experience onboard and port. Policies: Celebrity, Royal Caribbean and Azamara Club Cruises is it entirely dependent on whether the TA travel... Our departure you better check to see if that TA will charge you a fee for to. Of Sydney to Vancouver Costco travel lower pp rate. experience ) it still is unable to it! Professional or Holland America Line Personal cruise Consultants will advise and assist you in planning the perfect onboard! Is the ease okay now I know what you mean that you have enough experience vehicle. Send completed transfer form to Disney cruise Lines travel agent credit of?... I am flying into Amsterdam a day early and will stay in an airport hotel will need a shuttle... And sign a basic form that you need to fill out and either fax or back. He took care of it the following week may be voided Consultants will advise and assist you planning... Mariners number received an email from Holland America Line Personal cruise Consultants will advise and assist you planning. % % EOF trying to figure out what you mean that you are in with... Directions, and TripTiks planning tips and tools Trip Canvas their commission as additional incentives salary! There were a couple of videos and the one I watched was about Frank care! Also said something about transferring the booking with no problem to contact travel. Was HAL 's Policy the last I knew times that she could see had!
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